Why is Dr Snooze the best place in Central Florida to purchase your next mattress? We take our customer’s needs very seriously, and do our best to satisfy every customer, with every sale.
We’re Local!
You live, work, and play in Central Florida, and we do too! Every employee is a resident here, from the CEO of the company, to the customer service representatives, to the delivery teams. We own homes, take our kids to school, and spend our paychecks here in Central Florida. In times like these, supporting your local economy is very important, and spending your money where it will benefit your community is a great way to help Central Florida get through tough economic times.
Sure, we have a toll free number, but it’s answered right here in Ocala! Your customer service representative has the knowledge to answer all of your questions, and knows the difference between Rainbow Springs, and Silver Springs. Or, if you’re driving down Hwy 200 and want to swing by our showroom, one of our highly trained sleep specialists can help you choose a mattress, answer a question, or make a change to your order. We are all here to help you get a better night’s sleep, and you can always count on Dr Snooze to be there for you when you need us.
Dr Snooze History
The first Dr Snooze store was opened for business in the fall of 2007, with a different approach to sleep. Buying a mattress is confusing and stressful, and there’s no guarantee that it will be comfortable once you get it home. Dr Snooze is the ONLY mattress retailer in Central Florida to offer a scientific way of choosing a mattress. Now, Dr Snooze has expanded onto the internet, to provide more selection and more options, from futons and bunk beds to bedroom sets. We are looking forward to the future of retail – while we will always maintain our brick and mortar presence, we invite you to shop our site from the comfort of your home.
Take the Guesswork out of Choosing a Mattress
Dr Snooze has the technology to help you sleep better! Our pressure imaging pad can be placed on any mattress in the showroom. When you lay down on the pad, your image is displayed on a computer screen, with different colors denoting different amounts of pressure. This machine can tell you how your body is being affected by the bed, if you will toss and turn, how your hip and shoulder will feel in the morning. It’s a great way to help narrow down the field, and to make sure that you get the mattress that your body needs to feel great in the morning. Our highly trained sleep specialists will be happy to demonstrate this technology to you, in our store on Hwy 200.
“Our Promise to You” Price Guarantee
Whether you purchase in the store or online, we won’t be undersold. Provide us with an ad, quote, or invoice from another retailer, on the same or comparable item, and we will match and BEAT that price. We are confident that our products are at the lowest prices around, and if they’re not, we’re happy that you bring that to our attention. Continue to shop after you get delivery – you have up to thirty days after getting your new product to use your price guarantee.
Delivery
Our delivery drivers are prompt, courteous, clean, and motivated to do the job right, the first time. Before they leave your home, they will make sure that all of your products are in perfect condition, working well, and that all of the wrappings are removed. They take the time with each customer to do it correctly, to ensure that you have a great experience with Dr Snooze, from start to finish.
Financing
Dr Snooze offers 0% financing on most orders, for up to 24 months. Even without perfect credit, you can sleep well, and pay for your purchase over time. What could be easier?
Dr Snooze Comfort Guarantee
Not comfortable on your new mattress? No worries, just give our customer service team a call, and we will schedule you an exchange. We’re not satisfied with the sale until you are satisfied with your new bed, so if you need to change to a different feel, we’ll get right on it. Call our Customer Service center for details.
Customer Satisfaction
Your satisfaction is our top priority. Whether you purchase online or in a store, we want you to not only enjoy your new purchases, but to enjoy the experience as well. We will not rest until you are satisfied with Dr Snooze, and we are always here to help with any questions or problems you might have. You will not find a more dedicated or responsive company. Let us prove to you what a great retail experience is, let us be the providers of a better night’s sleep, today!
